Enjoy the best BitStarz has to offer

Created by avid gamers, BitStarz strives to give its players an unforgettable experience. Players get to enjoy BitStarz bonuses, popular games, weekly promotions, and countless opportunities to win big.

How to make the most of the BitStarz experience

BitStarz first-time players and veterans are in good company with this one-of-a-kind online casino. Knowing the ins and outs of what to expect when playing on BitStarz makes the players’ experience delightful, and they get the chance to increase their winnings. Get to play BitStarz Popular Games and enjoy amazing BitStarz Bonuses, whether on PC or mobile devices.

The top benefits of playing at BitStarz

Members can be sure that they will receive many benefits for joining the BitStarz community and enjoy bonuses and promotions throughout the year. Having won ‘Player’s Choice of 2018’, members agree that BitStarz offers excellent benefits to its players. Here are some of the top benefits that make the playing experience with BitStarz unforgettable:

  • The online casino features more than 17 different payment methods, including major fiat currencies and cryptocurrencies.
  • BitStarz aims to provide a fair, transparent, and regulated gaming experience.
  • The platform boasts a dedicated BitStarz customer support team.
  • Welcome bonus packages are offered to new players.
  • Access to the same games on mobile and tablet.

Reaching all corners of the world, one game at a time

Australia is a big part of the BitStarz global community! Players are accepted from all over the world, and major crypto and fiat currencies are supported. However, due to regulations, some countries are not able to participate in the products and services offered by BitStarz. Below is a list of all the countries that are prohibited from playing in BitStarz:


The UK





The Netherlands





Dutch West Indies


Win big and play more with these BitStarz Bonuses

Bonuses are a fantastic way to kick start the player’s winning streak by giving players significant advantages, such as free money and free spins to get them closer to winning. There is a bonus for every occasion at BitStarz online casino.

A look at the typical BitStarz Bonuses

Knowing which bonus works for the player can be a little confusing. Bonuses can double the player’s earnings and give them opportunities to play for free. First-time players or veterans can choose the option to try out games for free. Here are some of the typical bonuses that are available on BitStarz and how to maximise them.   Welcome bonus A welcome bonus is a thank you from BitStarz to help players get started, and it aids them to become familiar with what the online casino has to offer. Players are awarded free spins once they register their account – with no deposit required. Activate the free spins from the bonus page to start playing.   Deposit bonus Once a player deposits an amount into their account, BitStarz will award the player with bonus cash credited to their account. The bonus cash can be used to play BitStarz games online. The fourth time’s the charm, with up to four deposit bonuses offered to new players for the first four deposits that are made.   Free spins bonus Most online casinos give free spins to their players, and BitStarz is no different. The no deposit, free spins are awarded to new players after registration. Free spins are awarded to members every Wednesday for deposits made before midnight, and the spins will be credited to the player’s account the next day.   Welcome freeroll Yet another thank you to the new players. With no Aussie left behind, new players get to participate in the weekly welcome freeroll that can see players win €200 for doing what players do best – play! The top 200 players get to share the prize pool money with this fun weekly challenge.

Get playing with the best bonuses offered at BitStarz

It is easy to discover the fantastic bonuses and promotions at BitStarz online casino. Players need to know the wagering requirements to reap the maximum benefits. Here is a breakdown of what each bonus has to offer and what the wagering requirements are as per the terms and conditions:

Bonus Type


Wagering Requirements

Welcome bonus No deposit bonus 40 x the bonus sum awarded
Deposit bonus First, second, third, and fourth deposit bonus 40 x the bonus sum awarded
Free spins bonus Free spins Wednesday 40 x the bonus sum awarded
Reload bonus 50% Reload bonus 40 x the bonus sum awarded
Welcome freeroll €200 / €1,000 prize pool €20 or equivalent currency from day one and every day after

Play High Definition games offered by BitStarz game providers

Over 47 game providers are responsible for designing games for BitStarz online casino. On BitStarz, players can filter games by the provider of their choice or the category under which it falls. Here is a list of some providers that bring over 3000 brilliant quality games to players globally.

Booming Games
Betsoft Gaming
B Gaming
Play’n Go
Evolution Gaming
Evoplay Entertainment
Pragmatic Play
Vivo Gaming

Convenience at its finest with reliable banking methods

As one of the few online casinos that happily accept cryptocurrency as a payment method, BitStarz also offers withdrawals and deposits using major global currencies. BitStarz ensures that all deposits and withdrawals made from the platform are secure. This makes payment methods convenient for its members globally.


BitStarz offers deposit methods in different currencies and denominations. All deposits are free except via Credit Card that charges a 2.5% processing fee. Depending on the preferred deposit method, there is a minimum and maximum limit per transaction. Players can find this information on the payments page. Below is a list of deposit methods that are currently supported on the BitStarz platform.

  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ethereum
  • Credit Card
  • MuchBetter
  • MiFinity


Withdrawals are free and processed instantly, except for withdrawals via credit card that carries a processing time of 1-3 banking days. Depending on the player’s preferred withdrawal method, there is a minimum and maximum limit per transaction with terms and conditions applied. Players can find this information on the payments page. Below is a list of withdrawal methods currently supported on BitStarz.

  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ethereum
  • Credit Card
  • MiFinity

Make deposits effortlessly

BitStarz allows deposits from different currencies around the world. BitStarz also accepts deposits from other cryptocurrencies. The process is relatively simple, and both fiat and cryptocurrency deposits reflect immediately in the player’s account. Follow the steps below to deposit:

Step 1

Click on the deposit button located in the top right corner of the screen. A pop-up deposit window will appear with the player’s details.

Step 2

Scroll to the bottom of the page to get the unique private depositing address. Copy the address and paste it on the e-wallet address page, and enter the desired amount to deposit.

Step 3

Once the player has verified that the details on the e-wallet address page are correct, click to confirm, and the amount will instantly be credited to the player’s BitStarz account.

How to withdraw winnings

BitStarz supports withdrawals from other fiat and cryptocurrencies. Major traditional currencies are supported for withdrawals in EUR, USD, NZD, CAD, AUD, NOK, RUB, CNY, PNL, and BRL. Cryptocurrency withdrawals in BTC, LTC, BCH, ETH, DOG, and USDT are also accepted. Follow the steps below to withdraw.

Step 1

Click on the withdraw button located on the top right-hand side of the page, and this will result in a pop-up window appearing on the page with the player’s details.

Step 2

Once on the withdrawal page, verify that the details are correct and specify the desired amount to be withdrawn. Confirm that all the details are correct, and then continue to withdraw your winnings.

Step 3

The transaction is complete, and the withdrawn amount should not take long to reflect in a player’s account. Please note that longer processing times are possible, depending on the chosen withdrawal method.

Handy BitStarz Fast Facts

Created by casino enthusiasts, the BitStarz casino is designed with passion. BitStarz understands what players want from an online casino game. With the understanding of knowing what makes players tick, BitStarz endeavours to create a platform that is seamless and elegant.

  • Founded: 2014
  • Owner: Dama N.V.
  • License: Antillephone N.V., license no. 8048/JAZ2020-013
  • Entertainment: Jackpot, table games, online slots, live casino, Bitcoin games
  • Game Developers: SoftSwiss
  • Banking Methods: Cryptocurrency and Fiat currency available
  • Customer Support: Email, Live Chat, and Social Media

On the move? Play on mobile or tablet devices

The exact high definition that players experience on BitStarz from their PC is what players will find when playing via mobile. BitStarz has no downloadable app, but the BitStarz platform is supported on mobiles and tablets, running on iOS, Android, and Windows. This functionality still allows access to thousands of games. How does a downloadable mobile app compare with the mobile casino accessible via your browser?

Casino apps

Mobile casino

It needs to be downloaded to play. Accessible via any internet browser.
It may have limited and simplified features. All website features are available.
Casino apps take up unnecessary storage. The mobile site takes up no device storage.
Some features available offline. Requires uninterrupted Internet access.

Engage with these operating systems

The BitStarz mobile site can be accessed on any mobile device and tablet that uses Android, iOS, and Windows. The platform offers the game in English, Russian, Chinese, and Japanese for all its global members. Players also get to enjoy bonuses that are similar to the bonuses found on the BitStarz desktop version.   Players can withdraw and deposit by choosing from the available currencies and various cryptocurrencies. There are over 1000 high-definition games from which to choose. Players can enjoy fast and seamless navigation on an eye-catching user interface.

Contact BitStarz via Customer Support

Winning the ‘Best Support 2020’ award says a lot about BitStarz customer support. All agents have over three years of customer support experience in casinos and are always happy to help. BitStarz has dedicated customer support agents available 24 hours a day, 7 days a week. Players can choose a method that suits their needs.

Live Chat

BitStarz has a proactive Live Chat feature that is available to every player while on the BitStarz platform. A dedicated customer support agent is available to answer any burning questions or can help resolve any issues. Players can locate this feature from the help button located on the right of the screen.


For players who would like to reach BitStarz support via email, there are customer agents at their beck and call to answer any questions. Players can contact them using the green help button located on the right of the screen or sending an email with their questions or concerns to support@bitstarz.com


BitStarz does not currently have a phone line. Players can also contact the BitStarz customer support centre through social media handles like Telegram, Facebook, Twitter, Instagram, and Vimeo.

Here are some BitStarz FAQs

Still unclear on some of the products and services offered by BitStarz? Below is a list of some frequently asked questions that will shed some light on the issue.

  • How do I sign up for a new account?

    New members can create a BitStarz account by signing up. Click on the signup button at the top right corner and fill in your details in the fields provided. An email will be sent to verify the email address provided. Once verified, log in to BitStarz with a username and password.

  • What are the minimum requirements needed to become a player?

    To participate in any of the BitStarz games, players must be over 18 years old or older, as stipulated in their respective country’s law. All activities must be done in a manner that abides by the law.

  • Why can’t I play certain games?

    According to the player’s country of residence, some games may not be available depending on the policies set in place by different game providers. To check which countries are listed, head over to the terms and conditions page and view the list of countries that are eligible to play.

  • How do I know that games are fair?

    Every BitStarz game provided by SoftSwiss is 100% fair and transparent. Players can verify fairness by running a provability test. Players can run this test by clicking on the provability button to measure the fairness of a particular game.

  • Which currencies are accepted?

    BitStarz supports withdrawals and deposits in EUR, USD, NZD, CAD, AUD, NOK, RUB, CNY, PNL, and BRL. BitStarz also supports withdrawals and deposits using cryptocurrency through BTC, LTC, BCH, ETH, DOG, and USDT. BitStarz is one of the few online casinos that trade in fiat and cryptocurrency.

  • How can I be sure that payments are secure?

    Players can rest assured that their security is a top priority to BitStarz. All currency, whether fiat or crypto, is secure on the platform. BitStarz has an anti-theft mechanism set in place on the platform and encrypted e-wallets to ensure all winnings are kept safe.

  • What is the minimum deposit required to access free spins?

    Players do not need a minimum deposit to access free spins. Members need to register with a non-disposable email address and verify their account. The free spins form part of the welcome package, and a minimum of AUD20 or its equivalent currency value is required.

  • Can I make a deposit and withdrawal using a different method?

    Unfortunately no. If a player has made their deposit using a particular method, they will have to withdraw by using the same process. Therefore if a player deposited through a credit/debit card, they would also make withdrawals with the same method. For more details, please refer to the terms and conditions.

  • How will I ensure that my personal information is kept private?

    Every player’s information is kept private at all times. BitStarz is legally required through gambling regulations to collect personal data from players to deliver their products and services. They will not sell or distribute the player’s data to any third party. Please refer to the privacy policy for more details.

  • Can I create a gambling limit?

    Absolutely. Players can set up loss limits, deposit limits, wagering limits, and session limits. Each of the limits can be set from the limit page on BitStarz. The player will decide on the threshold of losses, deposits, wagers, and sessions according to the limit set per day, week, or month.

Worthy BitStarz Reviews

With players globally, the main goal is for BitStarz players to enjoy the platform just as the pioneers of BitStarz did when they created the online casino experience. If the awards were not convincing enough, let some of the players narrate their experience with BitStarz.

It was the BitStarz Bonuses that caught my attention


I got a chance to get a great bonus when I first joined, as well as free spins. They also offer other great bonuses during the week like the free Wednesday spins that I appreciate and the 50% reload bonus every Monday – talk about customer appreciation.

Impressed by the HD BitStarz Games


The slots are a pure work of art. I enjoyed the themes for the different slots, but my favourites are Fire Lightning and Demi Gods II. I loved the graphics and the audio effects. Really cool! The only con for me is that they don’t have a mobile app, but you can still play through mobile.

Amazing BitStarz Banking Options


This is by far the best part about this site. I get to choose from so many options, but the best for me has to be the fact that I can play with crypto. I also discovered that I could deposit in Bitcoin and get to exchange with any fiat currency.